We offer a 30-day money back guarantee on most items we sell. If for any reason you are unhappy with your purchase, simply contact us to request an RMA number, and we will guide you to expedite your return. Beyond that we offer Customer Satisfaction Guarantee - we treat you the way we want to be treated.
Thats it! :)
If you have questions about an item in your order, feel free to call us at 1-866-543-3388 or 775-299-4661. We are selling heath products - their success depends on their correct selection and application. Many products will work only at the correct dosage. You may be using the right item, but maybe too little, or perhaps too much of it.
Not all things work for all people - this is the direct effect of our Biological Individuality. If we know your Metabolic Type, we can tell you with a great deal of certainty whether a product is right for you or not.
If you have questions about your metabolic type, please talk to one of our health coaches.
Before you ship anything back to us, please request an RMA (return authorication). When you ship things back, please use tracking to confirm that we have received your return.
CANCELING YOUR ORDER:
If you wish to cancel your order for any reason before it ships, please notify us immediately by phone.